Krystein French owes US$5138.38 in delinquent billings, plus US$43,000 in current medical billings.

The amount for medical expenses is now in excess of US$50,000 and looks like there will be additional liability of around US$10,000 before completion of treatment.

The oldest debt dates back to 1996.

Despite numerous attempts to contact Krystein, she quietly left Vietnam in late April.

To conceal her movements, she returned, damaged and useless, some items that had been kept for more than 2 years, complete with a note requesting signature of receipt (implying she was still in Vietnam).

Krystein is believed to be in Australia.

Last known contact address is:

M W French, 35 Solveig Crescent, Kareela, NSW, Australia.

HVVT has notified her prior employer, SULCUS, of the debt.

SULCUS in response to notification of the debt has in turn dis-avowed that Krystein French was an employee or representative or contractor of Sulcus and as such bears no responsibility for the actions of Krystein French in Vietnam. This is an ODD stance to take as it was widely recognized that Krystein was the representative of SULCUS for the three major hotel properties in Vietnam. SULCUS has stated that they will refer the matter to their lawyers. However, 14 days after making this statement, nothing has yet been done. It is difficult to see how they can claim no liability.

Debt recovery actions continue against both Krystein and her former employer, Sulcus.

UPDATE 12 July 99

Krystein French has now contacted to HVVT through the TAM CHUNG LAW OFFICE, 59 Nguyen Thai Binh, Q1, TP Ho Chi Minh, Vietnam.

The essence of the letter, is to state that Krystein French denies all claims presented, presents counter claims, and requests service of documents at the 35 Solveig Crescent, Kareela NSW Address.

Additionally, Krystein denies creating personal injury to Minh Quang Wan in the HVVT offices, and denies any liability for the serious consequences of those actions.

A request was made to correct the content of the Problem Account Status of Krystein French to note that Krystein French denies the claims made against her. With this update we acknowledge that such a denial has been made. Further Krystein bases much of her claim with similar claims made on HVVT, which derived from a fictitious billing company in Australia, supposedly registered at the address given above. We have been unable to confirm the existence of such company and denied claims based on this fact and the lack of proper documentation of the claim.

AKZO NOBEL:
18 May 1999

Amount Delinquent: US$4,230

In November 1995, Akzo Nobel signed a contract with HVVT for providing a custom application program. HVVT has delivered the

product to the customer for testing more than 2 years. To this date the customer refuses to make payment beyond the initial deposit. Indeed, the management has even refuted that a contract was signed to deliver the product, despite 2 years of constant meetings and specification changes from 1995 through 1997 when the final product was delivered.

Debt recovery actions continue.

Amount Delinquent: US$2985.00

During 1998, HVVT was an agent for Saigonnet Internet Services. During the year HVVT provided various services to Saigon Postel Customers as part of the Agency agreement and many services which were the responsibility of Saigon Postel. These latter services were provided under the scope of the contract because Saigon Postel either did not have the experience or the staff to handle the customer problems.

Subsequently, HVVT stopped the agency agreement due to the immense volume of problems. HVVT has made claims on Saigon Postel, based on the various contracts, yet despite numerous meetings, Saigon Postel has refused to recognize its obligations.

HVVT has withheld payment on other contracts with Saigon Postel, pending resolution of this claim for US$2985.00

SAIGON POSTEL continues its rejection of payment. In their latest "collection" attempt, 9 June 99, they continue to "claim" that Saigon Postel was ready and able to provide customer support. However, this "fact" is not sustainable as they have been presented with more than 60 e-mail messages which remain un-answered to this date, now some up to one year old.

They have not yet provided any valid reason why they are not liable directly to HVVT for the services provided to HVVT under the customer contract directly. The claims under that contract have been made very clear and not a single fact has been denied by Saigon Postel.

It is clear that they had operated a vastly inferior and amateur service during the first 8 months of operation, refuse to recognise such, and refuse to pay compensation under the terms of their contract. It is interesting to note that many of the customers of Saigonnet, introduced by HVVT, did receive discounts of 50% on the first several months of their service for exactly the same reasons that HVVT claims.

Debt recovery actions continue.

RIVERSIDE APARTMENTS:
18 May 1999

Amount Delinquent:

Current Account: US$2006.04

Contract Account: US$1093.87

Temporary Account: US$527.17

All of the above accounts are delinquent since 1997.

Debt recovery actions continue.

Amount Delinquent: US$119

Anyone knowing the whereabouts of Mr TAR should contact to HVVT. Assistance with collection of debt will be appreciated and a commission will be paid for the recovery of debt with Thakral Brothers.